Resources
Bit9’s newsletter for August 1, 2006
Managing Software Installs With No Admin RightsSo you are taking away admin rights for your users, but you still need to manually install security patches, printer drivers, PDA software, and other tools for your employees and execs. On top of it all, no one is happy about the new rules, as this InfoWorld discussion clearly illustrates. How can you create a solution that is secure but doesn't have you running all over the place?
Bit9 makes this easy with automated software policy management
Bit9 Launches the Bit9 eBook Series
Bit9 has brought together 12 renowned authors from 12 areas of expertise to create this comprehensive series about desktop administration and security. This month: Educating Those Pesky Users from “Protect Your Windows Network From Perimeter to Data” by Jesper M. Johansson, Steve Riley. Download this eBook and learn how to properly configure your people to build the strongest human defensive layer you can.
Register now for the Bit9 eBook series
Hilarious Help Desk Calls
Customer: "I received the software update you sent, but I am still getting the same error message."
Tech Support: "Did you install the update?"
Customer: "No. Oh, am I supposed to install it to get it to work?"
Software installation makes for some of the funniest help desk stories around. Of course, it can also be one of the most agonizingly repetitive tasks the help desk has to deal with.
Eliminate help desk tickets by controlling what software can run on desktops.
