The Bit9 Support team is available to assist you Monday through Friday 8:00 a.m. – 8:00 p.m. Eastern Time with all pre- and post-sales questions or issues you may have about Bit9 products and services, their implementation, configuration, and operation.
Bit9 has partnered with Salesforce.com to allow our customers direct access into their Support case records.
Users may: Open a new case, Query/update existing cases, and research the Knowledgebase for solutions to questions.
Access to the SalesForce portal requires registration.
Registered Users may access the portal here.
Phone: 877 BIT9-098 (877.248.9098)
United Kingdom: 0808-234-9981
South Africa: 0800999927
Bit9 Support maintains online copies of the current, and last, version of the Bit9 Solution documentation.