Bit9 Services

Bit9 Implementation Services ensure the fastest, smoothest implementation of the Bit9 Platform into your environment and ongoing support for the day-to-day operations of your Bit9 solution.

During implementation, the Bit9 services team leverages a Flexible Design Framework that includes proven templates, tools and best practices developed through hundreds of successful implementation projects.

We offer two ways to work together: Assisted and Managed based on the level of involvement you desire from Bit9.

  • Assisted provides a hands-on approach with Bit9 deliverables and project management support.
  • Managed provides the maximum level of involvement where the Bit9 Project Manager owns the project schedule and facilitates the project team to achieve the agreed upon goals.

Bit9 ensures customer success with these additional services:

Bit9 Administrative Training

Build a solid foundation of knowledge to design, implement and maintain your Bit9 Security Platform. Learn more

Bit9 Managed Services

Bit9′s Managed Administration Service gives you the freedom to outsource the day-to-day operations of administering trusted software within your enterprise, while retaining overall control of your corporate security policies. Learn More

Customer Portal

Access the Bit9 Trust-based Security Platform, for current customers only.

To learn more about the Platform, request a free trial.

Bit9 Health Check

Bit9′s Professional Services team offers periodic examinations of the configuration of your Bit9 console and server against best-practice recommendations. We review rules and approvals looking for misconfigurations that may negatively impacting the smooth running of your system. Learn More

Customer Support

The Bit9 Support team is available to assist you Monday through Friday 8:00 a.m.-8:00 p.m. Eastern Time with all pre- and post-sales questions or issues you may have about Bit9 products and services, their implementation, configuration, and operation. Learn More